Privacy Policy

1. Information We Collect

Personal Information

We collect information that you provide directly to us, including:

• Name, email address, and phone number
• Payment information and transaction history
• Bank account details for withdrawals
• Government-issued ID for verification (KYC)
• Profile picture and user preferences

Automatically Collected Information

• Device information (model, operating system, unique device identifiers)
• IP address and location data
• App usage statistics and performance data
• Biometric data (fingerprint/face recognition) stored locally on your device
• Transaction logs and payment records

2. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: Process transactions, manage your account, and provide customer support
• Security: Detect and prevent fraud, unauthorized access, and illegal activities
• Communication: Send transaction confirmations, updates, and promotional offers
• Improvement: Analyze usage patterns to enhance app functionality and user experience
• Compliance: Meet legal and regulatory requirements
• Personalization: Customize content and offers based on your preferences

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service Providers: Payment processors, banks, and technology partners who assist in our operations
• Legal Authorities: When required by law, court order, or government regulation
• Business Transfers: In case of merger, acquisition, or sale of assets
• Affiliated Companies: Within our corporate family for legitimate business purposes

All third parties are required to maintain the confidentiality of your information.

4. Data Security

We implement industry-standard security measures to protect your information:

• 256-bit SSL encryption for data transmission
• Encrypted database storage
• Multi-factor authentication options
• Regular security audits and penetration testing
• Biometric authentication stored locally on your device only
• Secure payment gateway integration

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and associated data
• Opt-Out: Unsubscribe from marketing communications
• Data Portability: Receive your data in a structured format
• Withdraw Consent: Revoke permissions for data processing

To exercise these rights, contact us at info@quickpay.life

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze app performance and user behavior
• Deliver personalized content and advertisements
• Prevent fraud and enhance security

You can control cookie settings through your browser or device settings.

7. Children's Privacy

QuickPay is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we discover that a child has provided us with personal information, we will delete it immediately.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information.

9. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services and fulfill transactions
• Comply with legal and regulatory obligations
• Resolve disputes and enforce agreements
• Prevent fraud and maintain security

After this period, we securely delete or anonymize your data.

10. Third-Party Links

Our app may contain links to third-party websites or services. We are not responsible for their privacy practices. We encourage you to read their privacy policies before providing any information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes through:

• In-app notifications
• Email notifications
• Updates on our website

Your continued use of QuickPay after changes constitutes acceptance of the updated policy.